Helpmate security update is available for all customers

Helpmate security update is available for all customers

Please review today's article to help you protect your website from threats.

It is critically important for the customers who use our Helpmate module.

We found a security threat in the Helpmate module releases 1.6.8 - 1.7.1. There were the attempts to inject code to our client's website through reflected XSS attack.

To prevent the creating the vulnerability leading to the stealing the customers' credit card information, we highly recommend you to:

  • Use free update for our extension. Please go to your account and download that.
  • Upgrade the module to the latest release.
  • Check the configuration settings in Configuration > Design > Miscellaneous HTML tab and check if there are no third-party Javascript.

Note: in case you have a problem in accessing it, please open the ticket. The support department is ready to help you.

It's imperative to use the updates as soon as possible to ensure you have the most secure website for your clients.

Thank you for your time and we apologize for any inconvenience.

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