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Details
How to add the product questions in Magento
Our module comes with widely customizable settings. Allow your guests as well as registered customers to ask questions and leave comments. Both the questions and answers will be downloaded via ajax without forwarding to another page. Our module allows you to offer customers to vote on a reply and contribute to the answers community. You can enable an Akismet service to protect your website. You are also allowed to display the product questions block both on category or CMS page and put Ask It block in tabs on the product page.Integration with magento product tabs extension
The Ask It extension is tightly integrated with Magento product tabs extension Easy Tabs. Through the module configuration, you can create a custom tab and add there a product questions block by using a widget. The tabs have a responsive design. It is really great to the clients who are tuned in mobile to join the discussion.How to answer product questions at Magento
Follow the customer communication process with Ask It extension. Now you can easily track the published replies. Don't miss any unanswered question. Leave your comment on a backend. You can also talk to the registered customer privately. This will help you to build reliable relationships with your clients.Setting up email notification about Magento product question
Ask It extension comes with advanced email features. So, you can set up an email notification about new discussion both to the admin user and a customer. You can also specify the email sender address from where a response will be sent, choose the email templates for admin notification as well as for customer notification. The module supports RSS.Adding widgets with product-related questions
Enhance your store credibility by showing the recent product questions and answers directly on CMS page. The module allows you to choose a store view, specify the number of questions to be displayed and create the amazing Ask It discussion block. Thus you will show your customers they are a part of a popular store that deserves to be trusted.Provide friendly service both to customers and admins with product questions Magento block
Taking care of customer, you will get a successful store with faithful clients. Via module, you will offer users to give an advice or receive an answer at once without long email correspondence. The more questions they ask - the faster you would create the FAQ about your products and simplify your support team job. -
Additional Information
Magento Community edition CE 1.9.4.5, CE 1.9.4.4, CE 1.9.4.3, CE 1.9.4.2, CE 1.9.4.1, CE 1.9.4.0 Magento Enterprise edition EE 1.14.2.0, EE 1.14.1.0, EE 1.14.0.1, EE 1.13.1.0, EE 1.13.0.2, EE 1.13.0.0 Installation instructions and manuals Locales English - Reviews
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Customer Reviews
- Great extension Review by Rob
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The extension is great and although I had a configuration problem on the live server the team quickly sorted it for me with no fuss. (Posted on 3/20/2017)
Features Support Quality - Terrible good support! Review by Steven
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Excellent and fast support by email.
Quality Support
Had some issues and its been solved within a few hours.
Thats how you need to support clients.
Thanks Peter! (Posted on 10/13/2014) - Excellent! Review by Stefano
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Works fine and support is always fantastic!
Quality Support
This extension is wonderful also for SEO because generate a lots of good content for pages products.
We have installed this plug in from a few of month and we already have more that 400 question! (Posted on 1/10/2014) - Great extension, great service. Review by guang
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Had conflicts with highslide JS, however they solved for us.
Quality Support
Great extensions at bargain price, and very professional service. Recommended!! (Posted on 10/22/2013) - Amazing service Review by Amir
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Amazing service, I had a free template since earlier and bought six modules recently. Template Master Team installed all of them for me. They answered all my questions almost promptly. I even do not know in which country they are located but they were available on line by e-mail almost at any time. I let Template Master team install the module on my production site without being anxious. I have some free third party modules already, there is always a risk that the third party modules may come in conflict with each other. When you purchase module from Template Master they install it for you. You don’t have to worry about the conflicts. The six modules made my site very professional. I’m very happy with the service and the products and will buy some more soon. Five stars.
Quality Support
Amir
Solarlab.se (Posted on 9/18/2012) - great integration in the template! Review by Daniela
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The extension works perfectly!, great integration and easy to use.
Quality Support
The support is fantastic. They help me a lot for integration in a tab of my custom template.
I was buyed helpmate extension too.. but for this I will write other review.
Sorry for my bad english. Both extensions working perfectly in www.dankek.com (Posted on 2/21/2012) - fantastic piece of work Review by ipcam-shop.nl
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This tool is one of the must haves in your Mangento shop.
Quality Support
I have it running for a week and I see a lot of questions comming in via this channel. The nice thing is that it decreases the amount of email questions in the longer term and second it looks really proffesional. This last word is also applicable for the support you get from Templates Master. These guys have an amazing knowledge and patient to get things working for the customers. I strongly recommend this company. (Posted on 12/31/2010) - It discreased questions by email with 39 % (a must have extension) Review by JK Company
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This is the best product question extension there is.
Quality Support
It uses a slider for the questions and answers.
WYSIWYG editor for answers
Both gives the magento website a rich look and feel.
Very nice priced
and last but not least wonderful and fast support
Keep on going with your extensions
It discreased questions by email with 39 % (a must have extension) and i used this time for optimizing my banners (easy banners)
(Posted on 10/27/2010) - Satisfied with products and service Review by Michael
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We're very pleased with both Askit extension and the support from Templates Master team. (Posted on 10/20/2010)
Quality Support - Excellent product and fast support Review by Eddie
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Great new addition for our store. We got several questions from our customers same day extension was installed. Also we got fast and professional help on updating extension design. Thanks for great product! (Posted on 8/30/2010)
Quality Support