- Home /
- Magento Extensions /
- M2 Products Questions
Free installation
All extensions for $79
10 activations included
Product Description
Engage customers into conversation with product questions block
With Ask It module you engage users to add product question on store pages by adding question/answer block there. Customers are allowed to post a comment on question added by other users. Moreover, you can prompt visitors to vote for specific questions by enabling this setting in module configuration. Thereby you will see what kind of question information should be shown additionally. Our module supports the private questions for registered customers. This helps you to build trust with your clients. Ask It extension comes with Akismet service that stops questions spam.
Get feedback via customer answers
Save a lot of time by reducing a support via Ask It functionality. Allowing users to answer the product questions or post comments, you receive two benefits. The answers from other customers become your helpers in support. Via new answers, you keep on getting the user-generated content for better ranking in Google. In Ask It module interface you can also edit all available answers received from the panel with products questions.
Get control over customer questions in backend
Via Ask It module interface you can manage both questions and answers easily. By following most popular product questions you will always be informed about the eventual product issues. By following the unanswered questions you can add the new comment and even create the new question for better understanding customer needs.
Be well-informed about each new product question
Via Ask It email interface you can configure both customer and admin notification email templates, choose the email sender, select the email address where the notification about the product question will be sent.
Release notes
Ask It 1.14.2
28th March 2024- Magento 2.4.7 compatability update
- Prevent 404 error on prodyct page caused by js ajax request.
- Improved questions page/li>
Ask It 1.13.3
25th September 2023- PHP 7.4 compatibility. Removed trailing comma in constructor.
- Fix undefined variable in captcha observer.
Ask It 1.13.0
30th April 2023- Support of Google ReCaptcha v3 for question and answer forms at storefront.
- Fix some minor errors.
Ask It 1.12.15
30th April 2023- - Fixed class not found on submitting question.
Ask It 1.12.12
17th March 2023- Magento 2.4.6 compatibility.
- Removed unused filterOutputHtml method and fix #58
- Removed deprecated complete callback (Magento 2.4.6 fix)
Ask It 1.12.10
27th January 2023- Add correct refer (url) param
- Prevent js errors when ajax request was failed (404)
Ask It 1.12.7
22th October 2022- Fix routing logic, it was always match if url path starts with ‘questions’
- Prevent string null errors
- Cleanup messages container before sending new request
- Cleanup the form after question was sent
Ask It 1.12.5
30th September 2022- Fix: Backend grid is breakling on questions assigned to deleted product
Ask It 1.12.4
26th Septebmer 2022- Add cache identity for correct cache invalidating
- Replace deprecated dependency Magento\Backend\Helper\Data
- Remove duplicated code
- Replace registry to custom service
- Remove unused coreRegistry calls
Ask It 1.12.2
31th August 2022- Fix _construct context initialization order (Call to a member function getHomePageId() on null)
Ask It 1.12.1
26th August 2022- Fix UCT ‘critical’ errors
- Controller(s) decomposition
- changed deprecated messageManager functionality
- update composer requirements
Ask It 1.11.5
17th May 2022- Fixed potential possibility to create question even if module is disabled
- Strict type convert
Ask It 1.11.1
30th January 2022- Magento Coding Standard fixes
- Breeze Theme integration added
Ask It 1.10.6
15th September 2021- Updates breeze integration.
- Fixed undefined index notice when persistent shopping cart is used.
Ask It 1.10.2
28th July 2021- Fix cannot instanciate Zend_Filter_Interface in graphql area
- Fix access to an undefined property
- Fixed js error: 'Unable to process bindings
Ask It 1.10.0
20th May 2021- Escape question text inside MessageAssignDataProvider to prevent XSS
- Fix ‘Removing answer lead to removing question’
- Remove not exists grid mass action ‘Edit’
Ask It 1.9.6
14th May 2021- Breeze integration added.
Ask It 1.9.5
27th April 2021- Add answer in admin notification email
- Fixed JS error related to questions form component. It doesn’t occur in dev enviorement. But often appears when JS bundling enabled
- Disable cache at customer questions page. This fixes PHP error with Mageplaza_Blog module.
- Don’t hide ‘Ask Your Question’ button on click
Ask It 1.8.4
23th September 2020- Styles improvements.
Ask It 1.8.3
26th August 2020- Fixed notice at Magento less than 2.4.x about undefined varual in Magento Admin when adding new question or editing one.
- Minor styles improvements on frontend.
- Slight change in translations.
Ask It 1.8.2
6th August 2020- Fixed issue when unable to assign product/category/page to question.
- Magento 2.4 compatibility (unexpected token ‘case’ error in backend).
Ask It 1.8.0
23th June 2020- New mass actions in Questions grid - “Assign to…”.
- Added few spaces in customer notification email for better look.
- Fixed error when post answer from Admin grid with questions.
- Improvements and fixes to admin interfaces of edit questions/answers.
Ask It 1.7.5
15th May 2020- Removed common phrases found in Magento.
- Translations added
Ask It 1.7.10
14th April 2020- Fixed poorly working askit widget at homepage. Question didn’t assigned to correct page. Questions list not showing up.
- Remove template and js that is no more in use.
Ask It 1.7.0
20th March 2020- Totally reworked internal implementation at frontend.
- Question and Answer forms build with UI Component according latest Magento trends.
- Questions list loaded with Ajax request reacts immediately on customer actions (voating, page changing).
- Improved UX at backend also.
Ask It 1.6.5
17th February 2020- Marketplace data added
Ask It 1.6.4
4th February 2020- Updated 2.3.4 compatability
- Updated Json serializer
- Add/Update module dependencies
- Fixed 2.3.4 setMassactionIdField bug
Ask It 1.6.1
19th August 2019- Fixed grid mass action titles.
Ask It 1.6.0
20th June 2019- Integrated with Swissup AMP module. Works for tabbed Askit blocks as well as questions pages.
Ask It 1.5.0
12th June 2019- Improved storefront styles.
- Button “Ask Your Question” to show ask question form. Form initially hidden.
- Fixed error ‘The element with “left” id was not found’ in admin at some Magento instances.
Ask It 1.4.4
29th May 2019- Fix answer wysiwyg editor initialization after ajax response
- No questions message was changed
- Improve collection status filter function
- Hide wysiwyg editor by default
- Changed question status by answer status
- Set ‘approved’ question status if added new answer
Ask It 1.4.3
25th May 2019- Add abstract save message action
- Add explain error message(s) in save question action
- Fixed invalid data in the grid after filters reset
- Fix Phpstan warnings
Ask It 1.4.2
13th May 2019- Added ‘review_product_list’ use case
- Fixed magento 2.2 compatability (GraphQl interface not exist)
Ask It 1.4.1
29th March 2019- Removed potential information leak
Ask It 1.4.0
26th February 2019- Added ability to write response with HTML code (for admin users only)
- Removed duplicate ids in HTML output
- Disaply proper questions and answers on the “Edit Cart Item” page
Ask It 1.3.1
5th January 2019- Fixed form visibility at the homepage
Ask It 1.3.0
31st October 2018- Internal module naming convention was updated. We applied this changes to reach full compatibility with Magento Marketplace policy and new Composer-based installation process.
Ask It 1.2.17
21th September 2018- Added email template subject translation
Ask It 1.2.15
30th June 2018- Removed email header and footer templates, to be compatible with Magento 2.2.4
- Added client-side form validators
Ask It 1.2.15
22th May 2018- Fixed captcha with full page cache (varnish)
- Fixed missing answer and customer email send
Ask It 1.2.14
7th April 2018- Few technical changes to submit question form on storefront. Major one - removed css class .primary from Submit button.
Ask It 1.2.13
28th February 2018- Add i18n translation
- Fix customer session bug
Ask It 1.2.12
30th January 2018- Fixed getEntityTypeLabel return null bug
- Minor code improvements
Ask It 1.2.11
26th December 2017- Fixed not unique form element ids
- Minor code improvements
Ask It 1.2.10
15th November 2017 Features- Fix escapeHtmlAttr for old version
- Update ui_components according to the latest requirements
- Fix inc and dec action
Ask It 1.2.8
18th October 2017 Features- Code dublicate cleanup (phpcpd)
- Fix gravatar proto
- Add new answer action
- Fix listing collection logic
- Show message for guest users that they should login
- Improve customer account questions page
- Add js forms validation
Ask It 1.2.7
9th June 2017 Features- ACL instructions added to ui components
- Code cleanup
Ask It 1.2.6
25th May 2017 Features- Added integration for cms pages
- Added integration for catalog categories
- Renamed table (interfaces, models) swisup_askit_item to swissup_askit_message
- Added backend global search by questions
- Fixed grid mass actions logic
- Fixed grid filter pool index search
- Multiply small updates
Ask It 1.2.3
9th February 2017 Features- Admin email notification was fixed
Ask It 1.2.2
18th January 2017 Features- Email transport builder init was fixed
- Form_key validation bug was fixed (redirect on dashboard)
- Datapersistor class exists checking was added
- Old magento (2.0) version compatibility was added
- Acl sort order fixes
- PHPrequirements was removed
Ask It 1.2.1
15th October 2016 Features- Recent Answers grid was added
- Tabs integration was added
- Captcha integration was added
- Styles improvements
- Css => Less
- Redirect referer action logic was fixed
- Block widget getCount was added
- Remove questions title or add text below it, when questions are not available
- Backend grids functionality was tested and fixed
- MassStatus class name typo fix
- Fix already exist blocks bug for widget childs
Ask It 1.1.0
20th of July 2016 Features- Block new answer form was added
- Block answer view was added
- EscapeHtml was added for more secure
- Block question view was added
- Questions sections was reintegrated to backend product, category and cms components
- Customer my questions interface was added
- Grids excluded bug was fixed
- Event askit_item_prepare_save rename to askit_item_after_save
- Config option admin email validation was checked
- Fix wrong answers markup
- Acl config paths was fixed
- Di compilation bug was fixed
Questions (0)
There are no product questions yet.
Please login to your account to post a question
Just say you need third-party compatibility for free!
If you require third-party modules in order to accomplish important tasks for your website - we do provide a support for them. Feel free to install extensions you can vouch for. We'll keep them up to date that will help you to maximize your store efficiency. Request third party modules integration for free! This offer doesn't cover integration of Breeze alternative Magento 2 frontend with modules from other companies.