-
Details
Engage customers into conversation with product questions block
With Ask It module you engage users to add product question on store pages by adding question/answer block there. Customers are allowed to post a comment on question added by other users. Moreover, you can prompt visitors to vote for specific questions by enabling this setting in module configuration. Thereby you will see what kind of question information should be shown additionally. Our module supports the private questions for registered customers. This helps you to build trust with your clients. Ask It extension comes with Akismet service that stops questions spam.Get feedback via customer answers
Save a lot of time by reducing a support via Ask It functionality. Allowing users to answer the product questions or post comments, you receive two benefits. The answers from other customers become your helpers in support. Via new answers, you keep on getting the user-generated content for better ranking in Google. In Ask It module interface you can also edit all available answers received from the panel with products questions.Get control over customer questions in backend
Via Ask It module interface you can manage both questions and answers easily. By following most popular product questions you will always be informed about the eventual product issues. By following the unanswered questions you can add the new comment and even create the new question for better understanding customer needs.Be well-informed about each new product question
Via Ask It email interface you can configure both customer and admin notification email templates, choose the email sender, select the email address where the notification about the product question will be sent.
Additional Information
Magento Community edition | Magento Community 2.4.6, Magento Community 2.4.5, Magento Community 2.4.4, Magento Community 2.4.3, Magento Community 2.4.2, Magento Community 2.4.1, Magento Community 2.4.0, Magento Community 2.3.7, Magento Community 2.3.6, Magento Community 2.3.5, Magento Community 2.3.4, Magento Community 2.3.3, Magento Community 2.3.2, Magento Community 2.3.1, Magento Community 2.3.0 |
---|---|
Magento Enterprise edition | Adobe Commerce 2.4.x, Adobe Commerce 2.3.x, EE 2.2.x, EE 2.1.x |
Installation instructions and manuals | |
Locales | English |
Customer Reviews
- It makes a big difference Review by Florin Albu
-
Great extension that results in better user experience on my website. We easily integrated Ask It with our theme. I appreciate your support team.
Support Quality Features
(Posted on 7/11/2021)