Ask It extension was developed to encourage a communication between customers, bring new user-generated content to your website and optimize the conversion rate. With our module, you will build a loyalty among your customers and boost the credibility of your Magento store. Moreover, by allowing users to leave a reply to the product questions, you will get many benefits for your support team.
Product questions extension for Magento is an effective way to motivate new sales. Both guests and registered customers are allowed to post the comments and answer a product question. This way they help other visitors to get an assured information and make positive purchase decision.
The other bonus is the user-initiated content refresh that is an essential element of SEO optimization. By engaging customers in conversation, you will get a frequently updated website. Clients tend to use a lot of keywords which are easy to rank for.
In addition, you can use the Ask It module as an advertising tool. By interacting with each other via extension interface, your store visitors will clearly see the benefits of what you are promoting.
Extension approved on Magento Marketplace
- Free installation
- Activate up to 10 times
- All extensions $79
- Approved on Magento Marketplace
Installation instructions and manuals
How to add the product questions in Magento
Our module comes with widely customizable settings. Allow your guests as well as registered customers to ask questions and leave comments. Both the questions and answers will be downloaded via ajax without forwarding to another page. Our module allows you to offer customers to vote on a reply and contribute to the answers community. You can enable an Akismet service to protect your website. You are also allowed to display the product questions block both on category or CMS page and put Ask It block in tabs on the product page.
Integration with magento product tabs extension
The Ask It extension is tightly integrated with Magento product tabs extension Easy Tabs. Through the module configuration, you can create a custom tab and add there a product questions block by using a widget. The tabs have a responsive design. It is really great to the clients who are tuned in mobile to join the discussion.
How to answer product questions at Magento
Follow the customer communication process with Ask It extension. Now you can easily track the published replies. Don't miss any unanswered question. Leave your comment on a backend. You can also talk to the registered customer privately. This will help you to build reliable relationships with your clients.
Setting up email notification about Magento product question
Ask It extension comes with advanced email features. So, you can set up an email notification about new discussion both to the admin user and a customer. You can also specify the email sender address from where a response will be sent, choose the email templates for admin notification as well as for customer notification. The module supports RSS.
Adding widgets with product-related questions
Enhance your store credibility by showing the recent product questions and answers directly on CMS page. The module allows you to choose a store view, specify the number of questions to be displayed and create the amazing Ask It discussion block. Thus you will show your customers they are a part of a popular store that deserves to be trusted.
Provide friendly service both to customers and admins with product questions Magento block
Taking care of customer, you will get a successful store with faithful clients. Via module, you will offer users to give an advice or receive an answer at once without long email correspondence. The more questions they ask - the faster you would create the FAQ about your products and simplify your support team job.
Ask It 2.3.18
27th of May 2019
Updates
- Added vote sorting config option.
Ask It 2.3.17
25th of May 2019
Updates
- Minor improvement for better quick search at “all questions” page.
Ask It 2.3.16
5th of March 2019
Updates
- Fixed possible admin email leak.
Ask It 2.3.15
26th of February 2019
Updates
- Fix empty customer name in emails.
- Add plain text section to email templates to improve emails quality.
- Few minor improvements to frontend templates (simplify layout and render elements only when it is necessary).
Ask It 2.3.12
26th of December 2017
Updates
- Fixed ‘reached 100 match iterations’ when URL end with /.
- Fixed customer email template in nl_NL locale.
Ask It 2.3.11
30th of August 2017
Updates
- Fixed MEQP errors
Ask It 2.3.9
16th of June 2017
Updates
- Remove “select all” at backend grid (it does not work correctly)
- Captcha model check fix
- Fix create spam empty question bug
Ask It 2.3.7
25th of May 2017
Updates
- Captcha model check fixed
- Fixed create spam empty question bug
Ask It 2.3.7
15th of May 2017
Updates
- Added canonical url
- Fixed double pages
- Cdata minification fixed
- Added product.js on askit_index_product
Ask It 2.3.6
31th of March 2017
Updates
- Improve backed grid with questions (fix issues with filters)
- Fixed javascript with initialization to make it work after HTML/JS minification
Ask It 2.3.4
18th of January 2017
Updates
- Status filtering for answers was added (show pending answers bug was fixed)
- Fixed product url generation for emails
- Mass answers status change action add
- Missing translations added
Ask It 2.3.2
23th of December 2016
Updates
- Export action was fixed
- Correct block type for askit_tabbed block in layout
- Vote table customer foreign key bug was fixed
Ask It 2.3.1
23th of November 2016
Updates
- Create unique key bug was fixed
- Drop all foreign keys to upgrade was added
Ask It 2.3.0
23th of August 2016
Features
- Now you can assign question to multiple products (items)
- New frontend design
- Mobile design improved
- New improved question tab on product edit page
- You can now edit question creation time
- Status logic was refactored
Ask It 2.2.2
27th of July 2016
Features
- Added wsiwyg and email proccessing (#17)
- 2.2.1 data upgrade was added
- Package renamed tm/askit=> tm/ask-it
- Customer my questions interface was added
- Product preview was added on product questions page
- Block templates structure was exploded and improved
- Double prefix replacing was fixed
- Fix router matching for questions page
- Title & meta title logic was fixed
- Improved pager urls
Ask It 2.2.1
28th of July 2015- Added _isAllowed
- escapeHtml decorateCountnumber was added
- View action was added
- Text for non-logged in users was added
- Updated TM_AskIt.csv
- es_es umlaut email is supported
- es_es umlaut email preg_match error was 'fixed'
- GetCount was fixed
- 2.2 installer was added
- Modman file was added
- Fixed wrong translation of Item in IT locale
- Clearfix added to the askit-query-answer block
- Fixed page scroll up, when clicking on hintAction links
- is Captcha block exist checking was added
- 'general' email sender set as default
- Needless throw was removed
- PageSubtitle was added
- Product url path was fixed
- Tm email integrity was improved
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